Library services improved according to students and personnel

The library of the Vrije Universiteit has organized a customer satisfaction questionnaire at the end of 2012 among both students and personnel at the University and the VU Medical Centre. According to the results that are now available, the library has made definite progress compared to an earlier customer satisfaction questionnaire which was held in 2008. In that year the library got a grade of 6.6 overall. In 2012 the VU gave a 7.2 overall grade and the VU Medical Centre a 7.4. If you want more information you can visit the library website and even download the full (Dutch language) report.

Data Center opening hours 8 & 15 February

This week and next week the Data Center help desk will be open on Fridays between 2:00 pm and 4:00 pm. The opening hours on Wednesday and Thursday remain the same. To summarize:

• Week 6:
  • Wednesday 6 February: open from 1:00 pm to 4:00 pm
  • Thursday 7 February: open from 1:00 pm to 4:00 pm
  • Friday 8 February: open from 2:00 am to 4:00 pm

• Week 7:
  • Wednesday 13 February: open from 1:00 pm to 4:00 pm
  • Thursday 14 February: open from 1:00 pm to 4:00 pm
  • Friday 15 February: open from 2:00 am to 4:00 pm

The Data Center Team.

Opening hours Data Center helpdesk

The Data Center helpdesk will be open earlier than usual on Friday 25 January: between 10:00 and 12:00 am. The opening hours on Wednesday and Thursday remain the same. To summarize:

• Wednesday 23 January: open from 1:00 pm to 16:00 pm
• Thursday 24 January: open from 1:00 pm to 16:00 pm
• Friday 25 January: open from 10:00 am to 12:00 am.

The data Center team.

Helpdesk Data Center on Wednesday 16 January

Due to the reorganization of the Library and the meeting of the Employees Council (Ondernemingsraad) the helpdesk will start and close earlier this Wednesday. This means that the helpdesk will be open on Wednesday from 12:00 to 14:30 pm.

The Data Center Team

New database: REACH

A new database with Dutch Company data has become available starting this week: REACH (Review and Analysis of Companies in Holland). Using REACH a comparison by industry sector can be made or an overview of the historical developement of a specific Dutch company. Data is available for the last 10 years. The database can be searched using company name, personnel size and sector. Specific sections are available with some basic financial information, information on ownership and the board & directors.

The database is supplied online by Bureau Van Dijk. This is the same company that supplies the databases Amadeus, Zephyr and Bankscope. All of these databases look the same and offer similar search and download options. If you already know one of the last three databases, learning to use REACH should not be a problem. The database is supported by the Data Center Team.

The Data Center Team.

SDC Platinum & Helpdesk Changes

1) SDC Platinum
The last few days there have been problems with the two SDC Platinum computers in the library. These problems have now been solved. Everything should now be working as before. If you need to use the database you can make a reservation by calling the library at: 020-598 5160.

2) Data Center Helpdesk
This week the Data Center helpdesk will be open earlier than usual on Friday: between 10:00 and 12:00 am. The opening hours on Wednesday and Thursday remain the same. To summarize:

• Wednesday 9 January: open from 1:00 pm to 16:00 pm
• Thursday 10 January: open from 1:00 pm to 16:00 pm
• Friday 11 January: open from 10:00 am to 12:00 am.

The data Center team.

Changes in opening hours Data Center helpdesk

The Data Center helpdesk is closed on Wednesday 19 December. Instead the helpdesk will be open on Tuesday 18 December from 13:00 - 16:00 pm. The Opening hours on Thursday and Friday remain the same. To summarize:

• Tuesday 18 December: Helpdesk open from 1:00 pm to 16:00 pm
• Wednesday 19 December: Helpdesk closed
• Thursday 20 December: Helpdesk open from 1:00 pm to 16:00 pm
• Friday 21 December: Helpdesk open from 1:00 pm to 15:00 pm.

Changes in the first week of January 2013:

The Data Center helpdesk is closed on Wednesday 2 January and Friday 4 January. On Thursday the opening hours of the helpdesk will be as usual. To summarize:

• Wednesday 2 January: Helpdesk closed
• Thursday 3 January: Helpdesk open from 1:00 pm to 16:00 pm
• Friday 4 January: Helpdesk closed.

We wish you happy holidays and a great New Year!

The data Center team.